ENGINEERING AND TECHNICAL SUPPORT
İntermobil guarantees that its authorized workshops follow the cutting-edge technology. In order to create a well-equipped service network and maintain the optimum service quality, the technical team of engineers organizes trainings on vehicles with the provision of all the necessary equipments and documentation.
WARRANTY PROCEDURES
İntermobil accepts product returns, subject to the warranty procedures, at all the dealerships and workshops for all brands represented and distributed. Reclaimed products are reviewed by İntermobil and replaced if they carry any manufacturing defects; however, reclamation is rejected if the damage on the product is associated with its use. İntermobil attaches utmost priority to customer satisfaction at all times and always offers rapid solutions as part of the warranty procedures.
SUPPLY CHAIN AND LOGISTICS SUPPORT
Being aware of customer satisfaction, efficiency in delivery and logistics management, the logistic team is in charge of minimizing the risk factors in the process in collaboration with the leading logistic companies that deal with warehouse and transportation.
MARKETING SUPPORT
Brand management is the basis of marketing and a cornerstone of the management strategy. İntermobil grants its professional support to all the authorized dealers and workshops in order to maintain the standardized and uniform vision.